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Each watch is covered by a 2-year manufacturer's warranty from the date of delivery.
The warranty covers all manufacturing and mechanical defects. In the event of a fault, the watch will be repaired or replaced at no additional cost.
Mechanical damage resulting from a fall, impact or improper use.
Cosmetic damage (scratches, abrasions, discoloration).
Wear and tear of consumables (e.g. straps, bracelets).
Damage caused by failure to follow waterproofing recommendations.
Repairs performed by unauthorized persons.
Simply contact us via the contact form. You'll receive instructions on how to safely return your watch for service.
Kickstarter is a crowdfunding platform where customers can support a project before it officially launches. This allows us to finance the production of the first series of watches and offer our backers more attractive prices.
Is backing Kickstarter the same as purchasing in a store?
Not quite. Backing Kickstarter is a pre-sale of a crowdfunding campaign. This means you're backing the project before the watch is produced. Once the campaign ends and production begins, the watches will be shipped to backers.
What are the benefits of purchasing through Kickstarter?
Limited launch edition at a lower price.
Early customers receive their watches first.
The opportunity to become part of a community that has supported the brand from the very beginning.
When will I receive my watch?
The first watches are scheduled to ship in January 2026. In the event of production delays, all updates will be published directly on the Kickstarter campaign.
Is my support safe?
Yes. Kickstarter uses secure payments. If the campaign doesn't reach its goal, your account will not be charged.
Kickstarter works a bit differently than a traditional store. Once the campaign ends, support is non-refundable in the standard way. However, all watches are covered by a 2-year manufacturer's warranty – if a defect occurs, we'll repair or replace it.
The RTJ-01 watch is a limited edition of 100 pieces. If the entire series sells out during the Kickstarter campaign, the watch will never be available for sale again.
Only if we do not reach the full number of 100 orders, the remaining copies will be available for sale in our online store after the campaign ends.